An "in-house" IT department without the salaries

It's almost impossible to find a small business today that doesn't rely on one or more computer systems to survive. Many times if those systems stop running properly, your business stops running properly. In the current economy there's likely no way you can hire even one more full time employee much less a whole IT department. You may only have one or two - or maybe 35 or 40 - computers anyway, and you're unable to justify the cost of 40 hour a week coverage. That's where we come in. We specialize in providing incredible service that fills the void between "call someone when it breaks" and a salaried employee. We can give you around the clock coverage and will maintain familiarity with your systems, but we don't bill you for the time spent waiting for something to break. You only pay us when we're accomplishing something for you. If you are interested in learning more about the benefits of our scheduled service plans, please click here.

Our "no sales pressure" guarantee

Lumenos is determined to give you the best service possible no matter what. That's why the only sales pitch we do ask you to consider is a monthly service plan. We want to keep your systems running smoothly and want to already have a detailed knowledge of your configuration if something does go wrong. We believe that the regularly scheduled maintenance will benefit you, or we wouldn't offer it.

Because our first commitment is to help you be successful, we promise not to sell you something you don't need. All of our technicians are instructed to only suggest upgrades that are cost effective. In other words, if the amount of increased productivity won't cause the part to pay for itself, then we won't try to sell it to you. It's that simple.